Customer Service/Experience Departments The Who, How and Why

There seems to be a set of stars aligning in my life lately. In the past week, I've had the opportunity to interview Joey Coleman on the Wayfinding Growth podcast about creating a great customer experience for your business.

It was amazing!

Then, later in the week, I got a block of time with Michael Redbord from HubSpot to record two episodes of Sprocket Talk, our HubSpot specific channel. Our conversation centered around customer service and HubSpot’s new Service Hub.

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