Drift Chat Tutorial: Chatbot Actions Deep Dive

Head on over to our conversational Masterclass. 30 days of our best videos to up your conversational marketing game: https://www.impulsecreative.com/cmmasterclass#cmmasterclass

Need some help with Drift or Conversational Marketing?

Hop on over and learn more about what we do for companies just like yours: http://goo.gl/WDyR7H

Here’s a link to the Conversational Marketing / Chatbot Template: https://1mpul.se/2GheSrH

Transcript: 

What's up everybody? Remington from impulse creative, and today we're going to talk about the drift chat deep dive into Chat Bot actions. Now there's a lot of different things you can do with conversational marketing and drift and drift has a whole bunch of tools that they're adding into the middle of the conversations to allow for you to leverage the conversation more effectively and do a variety of things, and so we're going to do is we're going to dive deep into each one of these actions in this tutorial can use actions throughout the entire Bot conversation to trigger different outcomes based on the user's response.


This could be a variety of things. This could be that you want to trigger certain emails. This could be the you want to collect certain data and store fields that drive to different segments in your list. And also of course would trigger other actions in other platforms. So we're going to do is we're going to dig into each one of these together and from there let's have a conversation about how you use these on a day to day basis. So as you see here, what we've done is we're in a drift chat playbook now, this drift chat playbook, it allows for us to go through and choose all of our different questions and answers that we want on the screen and you've got this option here to add new add new options so you get questions, email capture his phone, captures goals, and now the ability to route a conversation and there's a new tutorial on that right here.


As we go into the individual conversations, there's a lot of opportunity to leverage certain things and one of those things are these actions. So as you see in the visual builder, you've got these options to see where all these conversations route and you can see as you hover over these a little plus icon that you can see right here pops up. So you can choose any one of these as an example. You hit that plus icon and you've got the option of understanding what is possible. Now in this example, just browsing has been clicked. That's the option that would drive this action and where these actions would be housed and you have the ability to now mark as a chat qualified lead. We're going to go ahead and press plus on that. You can choose the level of lightning for the chat qualified leads in order to figure out how interesting or how qualified a particular prospect is.


You could also choose a lead stage, so when we added lead stage, you can drop that in just similar to a goal. You can drop that in and you can start to identify users based on the interaction that they have, but yet still continue the conversation, so where this comes in handy, you may want to put a flag on her on a specific contact, whether they're raising their hand or whether they're disqualifying themselves, but maybe you don't want to end the conversation right at that moment. This allows for that to happen by editing the lead stage. Now as you scroll down, you can apply a contact attribute. This is actually quite important. You can go through and start to apply contact attributes in regards to certain stages where people are, maybe they are going down two different paths in your chatBot flow and what you want to do is segment them as a user.


You could have a commercial or a residential option in your business and by asking the questions you can define that and it might be something beyond collecting the data and putting it into the crm. This could actually just be more of a triggering action for you to trigger other automation down the road. So with the applying the contact attribute, you can jump into the attributes and of course you can choose anything that's in your drift system and of course any of those items can also be linked with your crm. And then of course you get to set the value. Now this value isn't something that's going to be set dynamically. The prospect is not going to be able to set this individually, so this will be something you would. What you would do is, for instance, if someone said yes, subscribing to your blog, you could go, you could type in blog, subscribe, and you could say yes and what that would do is as they go through this flow, it would set the contract attribute in addition to any other questions or concerns that they have.


Then at the bottom here you have tagged conversation. Now tagged conversations can do really well from an admin point of view for you to be able to store conversations or to be able to review them, so maybe you have a conversation tagged for people that make it halfway through, but then decided that they're not interested or maybe you have certain qualification or flags in the sand if you will. As you're going through, you can simply go into these tagged conversations. You can start typing a specific tag and of course you could add a tag by just typing in a new tag for instance. So if you type new tag or you could type whatever you want in there, it would create the new tag just by clicking the button and then you could of course change the color and you could save that tag. So now in your listing view of all the conversations, you'd be able to search and index your conversations based on these tags.


So if you want to remove any of these attributes, you can go ahead and press any of the x's. And then of course once you have figured out what you want, you can press the x in the top right to return back to the editor. And what you'll do is on any one of these conversation flows, you will see a number, whether it's one or two and it gives you a nice little pop up where you can see the details of what you just set in the editor. If you want to edit it, you simply click the number two or the number one, whatever the number is, and you can edit anything off to the right. So the opportunities really are endless depending on the nature of your Chat Bot. And depending on what you're trying to get out of the conversation, you may be able to set these attributes or use these actions to further extend the capabilities of your Bot.


Remember, as you're going through and you're building out these bots, you're going to want to find ways to measure, optimize, and increase the effectiveness of your chat bots and actions might be the way to do it. So that's it for today's tutorial. If you're interested in more videos like this, we have a 30 day conversational marketing masterclass that would be perfect for you. You can head on over to impulse creative.com/cm masterclass. For more information, if you'd like to see other tutorials we've done, you can go ahead and you can do that right here. And if you'd like to subscribe to our tutorials, you can go ahead and you can do that right here. Until next time, I'm Remington from Impulse Creative.


Vampare October 19, 2019 12:59 PM Delete

Wow, trendy article. I want to create such as that overly carrying real and time work to earn an outstanding informative article.

Super Bowl 2020 Live Stream Reddit

Macy's Thanksgiving Day Parade 2019 Live Stream October 19, 2019 12:59 PM Delete

Fantastic article Majority's of Advice for See on. . .Great Gentleman Maintain Composed and upgrade to People..Thanks.

Macy's Thanksgiving Day Parade 2019 Live Stream

NFL Streams Reddit October 19, 2019 12:59 PM Delete

Thank you to this wonderful site. This had been very practical to mepersonally. I'm glad I discovered that this particular blog. Thankyou for sharing with me,I always find anything new in the article.

NFL Streams Reddit

Super Bowl 2020 Live Stream October 19, 2019 12:58 PM Delete

I'm over powered from the article with this kind of a pleasing motif. Ordinarily I see your own websites and acquire pleased throughout the info that you incorporate nonetheless the existing site are absolutely the absolute most calculable. Done well!

Rose Parade Live Stream

Thanksgiving Day Parade Live Stream October 19, 2019 12:58 PM Delete

Great site. I appreciated reading through your own articles. That really is really a fantastic study for me personally. I've researched it and I'm anticipating reading fresh content articles. Maintain the fantastic job!

Thanksgiving Day Parade Live Stream

Ice111 September 29, 2019 05:20 AM Delete

Vaping is the technique of breathing in as well as launching out aerosol using a vapor cigarette as well as other relevant tools. online vape shop These devices produce aerosol which contains really small fragments. The electrical cigarette smoker is composed of a heating part, a very powerful battery and also a mouth piece that is utilized while Vaping.
This device operates in such a way that it is seriously heated to alter the fluid web content into vapors which are inhaled and also exhaled. The vaping procedure has a tendency to be really comfy and relaxing experience specifically due to the fact that you use a well-modified mouth piece. For those that do it, its like a lifestyle and some sort of eminence. smok alien
It contains substances like vape juices which adds flavor in the whole vape. The juices are of different tastes, and also every person has his/her preferred flavor. These succulent tastes aid to determine the sweet taste one obtains as a result of having excellent vapes because not every juice contains Nicotine materials. Therefore, Vaping entails Nicotine and transforming from no-nicotine.
Vape juice without pure nicotine? What's The Meaning? vape juice
Vaping without nicotine is the situation where vape consumers vape without the presence of Nicotine in the juice. There are several Vaping juices without Pure nicotine and also are additionally prestigious and also rewarding. It is recommended to vape without pure nicotine since pure nicotine is considered hazardous for your health. You ought to be extremely careful with the sort of vape juice you pick and also get made use of to the no- Pure nicotine e- juices when Vaping alone or perhaps when you have friends. It is healthier as well as will provide you the very same complete satisfaction.

SEO September 24, 2019 01:02 AM Delete

If you are looking for more information about flat rate locksmith Las Vegas check that right away. Punjab 8th Result 2020

SEO September 23, 2019 06:26 AM Delete

I think this is an informative post and it is very useful and knowledgeable. therefore, I would like to thank you for the efforts you have made in writing this article. PEC 8th Class Result 2020

SEO September 22, 2019 01:02 PM Delete

I think this is an informative post and it is very useful and knowledgeable. therefore, I would like to thank you for the efforts you have made in writing this article. Engineering Collegs List in Federal

SEO September 21, 2019 08:45 AM Delete

I think this is an informative post and it is very useful and knowledgeable. therefore, I would like to thank you for the efforts you have made in writing this article. Medical Collegs List in Federal

SEO September 20, 2019 06:21 AM Delete

I think this is an informative post and it is very useful and knowledgeable. therefore, I would like to thank you for the efforts you have made in writing this article. BISE Punjab 11th Result 2019

DJ September 19, 2019 05:59 AM Delete

Once I thought about things like: why such information is for free here? Because when you write a book then at least on selling a book you get a percentage. Thank you and good luck on informing people more about it… Check Punjab Board Result by Name

DJ September 14, 2019 01:48 AM Delete

I am a new user of this site so here i saw multiple articles and posts posted by this site,I curious more interest in some of them hope you will give more information on this topics in your next articles. Babykleding

DJ September 14, 2019 01:46 AM Delete

Once I thought about things like: why such information is for free here? Because when you write a book then at least on selling a book you get a percentage. Thank you and good luck on informing people more about it… Meisjeskleding

DJ September 14, 2019 01:41 AM Delete

A good blog always comes-up with new and exciting information and while reading I have feel that this blog is really have all those quality that qualify a blog to be a one. Jongenskleding

DJ September 14, 2019 01:39 AM Delete

I am really enjoying reading your well written articles. It looks like you spend a lot of effort and time on your blog. I have bookmarked it and I am looking forward to reading new articles. Keep up the good work. Kinderkleding

DJ September 14, 2019 01:37 AM Delete

I want you to thank for your time of this wonderful read!!! I definately enjoy every little bit of it and I have you bookmarked to check out new stuff of your blog a must read blog!!!! Pistaches

DJ September 14, 2019 01:35 AM Delete

I am always searching online for articles that can help me. There is obviously a lot to know about this. I think you made some good points in Features also. Keep working, great job ! Noisettes

DJ September 14, 2019 01:33 AM Delete

I’m happy I located this blog! From time to time, students want to cognitive the keys of productive literary essays composing. Your first-class knowledge about this good post can become a proper basis for such people. nice one Noix

DJ September 14, 2019 01:31 AM Delete

A good blog always comes-up with new and exciting information and while reading I have feel that this blog is really have all those quality that qualify a blog to be a one. Noix de cajou

DJ September 14, 2019 01:29 AM Delete

I am really enjoying reading your well written articles. It looks like you spend a lot of effort and time on your blog. I have bookmarked it and I am looking forward to reading new articles. Keep up the good work. Lijnzaad

DJ September 14, 2019 01:27 AM Delete

I want you to thank for your time of this wonderful read!!! I definately enjoy every little bit of it and I have you bookmarked to check out new stuff of your blog a must read blog!!!! Chiazaad

DJ September 14, 2019 01:25 AM Delete

I am always searching online for articles that can help me. There is obviously a lot to know about this. I think you made some good points in Features also. Keep working, great job ! Havervlokken

DJ September 14, 2019 01:18 AM Delete

I’m happy I located this blog! From time to time, students want to cognitive the keys of productive literary essays composing. Your first-class knowledge about this good post can become a proper basis for such people. nice one Pecannoten

DJ September 14, 2019 01:16 AM Delete

A good blog always comes-up with new and exciting information and while reading I have feel that this blog is really have all those quality that qualify a blog to be a one. Pistachenoten

DJ September 14, 2019 01:13 AM Delete

I am really enjoying reading your well written articles. It looks like you spend a lot of effort and time on your blog. I have bookmarked it and I am looking forward to reading new articles. Keep up the good work. Paranoten

DJ September 14, 2019 01:11 AM Delete

I want you to thank for your time of this wonderful read!!! I definately enjoy every little bit of it and I have you bookmarked to check out new stuff of your blog a must read blog!!!! Zwembad aanleggen

DJ September 14, 2019 01:07 AM Delete

I am always searching online for articles that can help me. There is obviously a lot to know about this. I think you made some good points in Features also. Keep working, great job ! Hazelnoten

DJ September 14, 2019 01:05 AM Delete

I’m happy I located this blog! From time to time, students want to cognitive the keys of productive literary essays composing. Your first-class knowledge about this good post can become a proper basis for such people. nice one Tuinarchitect

DJ September 14, 2019 01:03 AM Delete

A good blog always comes-up with new and exciting information and while reading I have feel that this blog is really have all those quality that qualify a blog to be a one. Walnoten

DJ September 14, 2019 01:00 AM Delete

I am really enjoying reading your well written articles. It looks like you spend a lot of effort and time on your blog. I have bookmarked it and I am looking forward to reading new articles. Keep up the good work. Tuinontwerp

DJ September 13, 2019 02:45 PM Delete

I want you to thank for your time of this wonderful read!!! I definately enjoy every little bit of it and I have you bookmarked to check out new stuff of your blog a must read blog!!!! Cashewnoten

DJ September 13, 2019 02:43 PM Delete

I am always searching online for articles that can help me. There is obviously a lot to know about this. I think you made some good points in Features also. Keep working, great job ! Tuinaanleg

DJ September 13, 2019 02:41 PM Delete

I’m happy I located this blog! From time to time, students want to cognitive the keys of productive literary essays composing. Your first-class knowledge about this good post can become a proper basis for such people. nice one Amandelen

DJ September 13, 2019 02:39 PM Delete

A good blog always comes-up with new and exciting information and while reading I have feel that this blog is really have all those quality that qualify a blog to be a one. Notenshop

DJ September 13, 2019 02:37 PM Delete

I am really enjoying reading your well written articles. It looks like you spend a lot of effort and time on your blog. I have bookmarked it and I am looking forward to reading new articles. Keep up the good work. Noten

DJ September 13, 2019 01:28 PM Delete

I think this is an informative post and it is very useful and knowledgeable. therefore, I would like to thank you for the efforts you have made in writing this article. Punjab Inter Part 1 Result 2019

SEOSEO September 13, 2019 06:44 AM Delete

Regular visits listed here are the easiest method to appreciate your energy, which is why why I am going to the website everyday, searching for new, interesting info. Many, thank you! for game

Add a comment...
Post as (log out)